Our vehicles meet our highest standards so we can meet yours.
Our chauffeurs receive regular and updated training in the latest defensive driving techniques to ensure your safety and a smooth ride.
Our chauffeurs have passed extensive background checks and all of our vehicles meet a rigorous safety inspection.
Confidentially non-disclosure agreements are signed and enforced for passenger privacy and peace-of-mind.
Classroom trained in proper etiquette to interact in a business professional manner at all times for the duration the ride.
On the road training is taught with safe driving techniques and continued to be reinforced throughout employment.
Our staff remains sincerely dedicated to first class and total customer satisfaction. We are dedicated to helping clients plan their transportation arrangements with the best possible service and at the most competitive price. We provide all of our clients with courteous, knowledgeable chauffeurs.
We receive personal recommendations to suit you in a choice limousine vehicle. Traveling is made easy with concern-free directions & times. We are dedicated to develop and maintain a long-term relationship with our clients, providing them with the most reliable, safe and luxurious personal ground transportation possible.
Whether you need airport transportation, executive transportation or limousine service for your leisure travel, we offer style and comfort to and from your destination. Choose from a fleet of late model sedans, SUVs, stretch limousines, super stretch party limos, party buses and more.
ADA & WHEELCHAIR POLICY
Black Car and Limo Service will meet and exceed all ADA requirements policy
Zero Tolerance Intoxicating Substance Policy:
Black Car and Limo Service LLC maintains a zero tolerance for both drug and alcohol use while driving for Black Car and Limo Service LLC. Any driver found to be violating this policy should be asked by the rider to STOP the ride immediately. Please provide your feedback for the driver directly by contacting us via phone or email with the ride information. To make a complaint, please contact,
Black Car and Limo Service
Phone: 214-442-3045
Email: blackcarandlimoservice@gmail.com
You can also contact
City of Dallas – Code Compliance Services
Transportation Regulation Division
3448 West Mockingbrid ln
Dallas, TX 75235
Phone: (214) 670-3161
FAX Number: (214) 670-6968
E-mail: avitransportationregulation
File a Complaint Contact 311 Information
City of Dallas
Ground Transportation Regulation Division
214-670-3161
3448 W. Mockingbird Lane
Dallas, TX 75235
Love field Airport
Ground Transportation
214-671-1297
Luxury Sedan:
Sedan Hourly Rates
$ 89.00
Minimum 4 Hours
SUV:
SUV Hourly Rates
$ 99.00
Minimum 4 Hours
Luxury SUV
SUV Hourly Rates
$ 125.00
Minimum 4 Hours
Our customers are offered free waiting time. Two different wait times are listed below.
1. Our operators check all flights ETA’s for delays and/or earlier arrivals and your Free Wait Time begins when your flight arrived at your gate.
2. All airport pick-ups receive 30 minutes free wait time on domestic flights and 45 minutes free wait time on international flights.
Your professional and uniformed driver will be holding a sign with your name. You should call our office phone number on your contract if you cannot locate your driver. Our dispatch team will patch your call directly to your driver. It’s that simple.
All our vehicles are late model sedans, suv’s, limos, or limo buses.
Sedans and Suv’s: 2 – 6 passenger comfort. Cargo capacity will vary on sedan vs. Suv
Stretch Limousines: We have 8 – 20 passenger limousines available. Cargo area will vary
Luxury Passenger Vans: For all airport pickups these vehicles can accommodate up to 12 passengers plus their luggage.
At the time of the actual reservation, Blackcarabdlimoservice.com will take a security deposit which will secure your vehicle and date. Normal deposit is half down of rate quoted or payment in full if booking is within a two-week period of your actual date.
If booking is more than two weeks away, the final charge from Blackcarandlimoservice.com will occur two weeks prior to your event.
All No Shows will be charged full rate. To avoid being charged you must:
1. Call (214) 442-3045 so that one of our dispatchers can get in touch with the driver and help you to locate each other.
2. Call (214) 442-3045 or email blackcarandlimoservice@gmail.com in the event your plans or flight have been changed.
Airport services can be changed or cancelled within 24 hours of the reservation to allow for cancelled or delayed flights. To avoid being charged for hourly services you must cancel your reservation at least 24 hours before service time. You must provide a confirmation # for each reservation.
Email us at blackcarandlimoservice@gmail.com to notify us of your cancellation within at least 24 hours before contracted service time.
Phone your cancellation within at least 24 hours of contracted service time.
Rates vary by vehicle type and function. We have listed shortcuts to our rates below.
Reservations
Your charged time will start at your first pick-up. We DO NOT charge for road time to reach your first location or for ride back to our location at end of your job.
Please call (214)442-3045 for a further explanation of our rate policies.
Yes, our clients are responsible for paying all parking fees, venue parking lot fees, tolls, etc. that may arise due to client picking destination that would require Blackcarandlimoservice.com to pay this fee.
Airport/Corporate reservations are normally booked from day-of to several weeks in advance.
Night-Out reservations are normally booked from 1 week to 1 month in advance on most dates.
Wedding reservations are normally booked 6 months to 1 year in advance.
Proms reservations are normally booked 3 – 6 months in advance.
These time frames are offered as a general guide only. The earlier you reserve, the better chance you will be able to get the exact vehicle you are looking for.
No! We cannot supply alcoholic beverages in our vehicles due to liability concerns. You may bring your own alcoholic beverages of your choice if EVERYONE in your party is of legal drinking age. You may also drop-off any beverages to our facility. We will put your beverages along with free Spring water in vehicle coolers. We will also supply complimentary ice in the vehicle coolers for you.
No! It is against the law to allow smoking of any kind in our livery vehicles. This also includes vaping.
You can pay the tip either way. At blackcarandlimoservice.com, we have no preference on how you pay the tip to the driver. Some clients prefer to pay upon booking the reservation as to get all monies out of the way. Other clients prefer to wait until they have received perfect service and then pay driver at start or upon completion of job. Either way would be acceptable. Please keep in mind that our drivers/chauffeurs will go above and beyond to make sure you are truly satisfied with your service.
